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Remanufacturing and Repair

As the Original Equipment Manufacturer, Rockwell Automation takes the repair of their products to a higher standard and quality level. Through their ISO-certified remanufacturing process, Rockwell Automation inspects and tests every component, upgrades the firmware and revisions needed on each board, and tests each repaired unit to make sure it is up to like-new standards. The Reynolds Company also handles repairs for other brands.

TechTalk: Quality Remanufacturing | Watch on demand

Benefits of Remanufacturing Services from Rockwell Automation

Savings: the cost of remanufactured versus buying new can bring substantial cost savings

Warranty: the entire unit comes back to you under warranty and with some programs offering a 2–year warranty (better than when buying new)

OEM Testing: before the unit is returned, it is tested to the same standards as a new product shipping from the factory (only the OEM can perform this)

Assurance: knowing the OEM remanufactured your product, instead of using a copied or counterfeit product, or a salvaged piece of equipment

Logistics: next-day air exchange availability

Remanufactured: the remanufactured unit will be updated with the latest firmware revisions (only the OEM can perform this)

Security: protection from cybersecurity issues

looking for more information?

To discuss a repair management program, please contact:

Brad Freeman

North Texas

(214) 560-2611

Andrew Hultgren

South Texas

(713) 426-8400

For pricing on an individual repair, please contact:

Kristine Torres

North Texas

(214) 560-2611

Regina Pence

South Texas

(713) 426-8400

Parker Richerson

Louisiana

(254) 274-2500

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